Frequently Asked Questions

Cornerstone Home Health Care | Collier County’s Premier Home Health Professionals

What Is a Medical House Call?What Services Does Home Health Care Provide?You can always expect to hear from us promptly when it comes to any questions or concerns. We always have a Care Manager on call 24/7, ready to assist.
Based on your needs and preferences, we can provide caregivers anywhere from 4–24 hours per day, to include 24 Hour Live-In Care & Hourly Care.

Is there a minimum amount of hours per day your Caregivers can work?

We can provide Caregivers anywhere from 4–24 hours per day.

What exact services does your company provide?

  • Assistance with Activities of Daily Living (ADLs)
  • Caregiver/Family Relief (Respite Care)
  • Transportation to Doctor Appointments
  • 24 Hour Live-In Care & Hourly Care
  • Medication Assistance
  • Skilled Nursing
  • Vital Signs Monitoring
  • Alzheimer’s/Dementia Care
  • Assistance with Ambulation & Therapy Programs
  • Specialized Home Ventilator & Trach Care (Adults & Pediatric)
  • Meal Preparation
  • Companionship
  • Light Housekeeping
  • Personal Care
  • Shopping Laundry Service

Are all your caregivers fluent in English? As well as other languages?

Yes, we carefully screen all our Caregivers and make sure they are fluent in English.

We also have Caregivers who are fluent in Spanish, Filipino, French, French Creole, Portuguese, and many other languages.

What is your screening criteria for all of your Caregivers?

We carefully train and screen all our Caregivers. This includes:

  • Level 2 Background Checks
  • Extensive Criminal History Checks
  • In-person Interviews and Hands-on Training
  • Home Health Aide Written Tests
  • Alzheimer’s/Dementia Training
  • CPR Training
  • Routine COVID-19 Screening

We make sure to only select competent, professional, caring Caregivers who pass all these tests, along with a personality profile.

Do you accept Medicare or Medicaid?

We accept private pay and any type of long-term care insurance, but we are not Medicare or Medicaid certified. We can refer you to some local companies that do accept Medicare & Medicaid.

What if my parents are not happy with the Caregiver you send? Will they be able to choose a different Caregiver?

Once our nurse does an initial assessment, we then develop a specialized care plan to fit your parent’s needs. We then carefully select three or four Caregivers with strengths and personalities that match with your loved one.

You and your loved one can also meet and interview all selected Caregivers if you wish. Then, you can select the Caregiver who you feel is the best fit. Or if you prefer, we can send the Caregiver who we feel is the best match.

If for some reason you are not happy with your Caregiver, we have other options to ensure we can match you with your best fit.

What Is Home Health Care?

Home health care — frequently referred to simply as “home health” — is skilled care delivered directly to a patient’s home. This type of care is provided by licensed medical professionals including nurses, therapists, and aides for the purpose of treating or managing an illness, injury, or medical condition.

Home health care services can be delivered to the patient’s residence (which may be a private home or adult foster home), an assisted living or long-term nursing facility, or a memory or residential care facility.

Services that may be covered include medical services such as skilled nursing, physical therapy, and occupational therapy, as well as non-medical services such as assistance with daily living.

Is Home Health Care the Same as Home Care?

No, home health care (i.e. home health) is significantly different from home care. While the two services sound similar (both take place at a patient’s home or residence), home health is administered by licensed medical professionals. Further, the type of care encompassed by home health care covers a myriad of ailments and diseases, including physical therapy, post-operative care, and treatment of Alzheimer’s, dementia, and chronic health conditions.

What Are the Benefits of Home Health Care?

The primary benefit of home health care for the elderly is that it can be delivered directly to the patient’s residence, whether it be a private home, adult foster home, assisted living or residential care facility, memory care facility, or long-term nursing home. By delivering care directly to the patient, expensive hospital bills can be avoided.

Family members are encouraged to be active participants in the planning process to help set and meet goals, working with home health care professionals for the benefit of the patient.

Additional benefits of home health care for seniors include:

  • Faster recuperation and recovery from illness or injury
  • Improved independence (over time)
  • Maintaining or improving current condition or level of function
  • Regaining self-sufficiency in the home
  • Slowing of the decline of serious conditions
  • Better symptom management

What Services Does Home Health Care Not Provide?

Home health care only provides medically necessary services – skilled services prescribed or recommended by a medical doctor. It does not provide unskilled services or daily necessities such as cooking, cleaning, bathing, and transportation. These services are covered by personal home care assistance, which Cornerstone Home Health Care can also provide.

How to Get Home Health Care Service

There are several ways to apply for home health care services, but the first step is to have your doctor evaluate your condition and draw up a home health care plan. Once you have a physician-prescribed plan, you can contact your health insurance company or work directly with an agency, like Cornerstone Home Health Care, to establish service.

How quickly can in-home care services begin?

As quickly as you need them. We provide a reliable, compassionate, affordable caregiver on your timeframe, according to your needs.

How are Cornerstone Home Health caregivers selected?

We understand what makes a quality caregiver. All our caregivers are first and foremost compassionate people with a heart for seniors. In addition, we carefully screen, select, and train all our Caregivers to ensure we only provide competent professionals who pass all our strict requirements, along with a personality profile.

Can I choose my caregiver?

You’re in control of who cares for you. Before you decide to get started, one of our Registered Nurses will provide a free, complete in-home assessment and personalized plan of care. Based on your in-home assessment, we carefully select 3 or 4 Caregivers with strengths and personalities that match with the patient’s needs. You can choose the caregiver who you feel is the best fit. If for any reason this person doesn’t meet your expectations, a simple call to the office is all that’s needed to change the caregiver. We strive for 100-percent client satisfaction.

What happens in an emergency?

You can always expect to hear from us promptly when it comes to any questions or concerns. We always have a Care Manager on call 24/7, ready to assist.

Based on your needs and preferences, we can provide caregivers anywhere from 4–24 hours per day, to include 24 Hour Live-In Care & Hourly Care.

With the COVID-19 pandemic still happening right now, what precautions has your company taken to ensure safety?

We make sure to COVID-19 screen all prospective employees. We meticulously train and inform all Caregivers about COVID-19 prevention protocol and procedures, according to the Center For Disease Control (CDC).

We constantly supply all our Caregivers with masks, gloves, sanitizer, and other PPE materials.

We require all of our Caregivers to wear masks and gloves when working with clients.

How long does home health care last?

There is no set length of time for home health care—it can vary greatly based on a person’s unique needs. Some home health care services may last for a few weeks, while others may be lifelong. In cases where a physician is overseeing care, home health care services may only be required until your recovery goals are met. Under these circumstances, the doctor may  determine the number of visits you receive, how often the visits should occur and how long they should last, based on your needs and health status. In other situations where home health care is a matter of personal preference, the patient and their caregivers can decide what care plan best supports their needs and available resources. Professional agencies like Cornerstone Home Health Care are here to advise and support patients and their loved ones in making the best decisions for their unique circumstances.

What Does “Homebound” Mean?

Homebound simply means that the patient’s condition prevents them from being able to safely leave the home without assistance from others or assistive devices (e.g. canes, walkers, crutches, or wheelchairs).

In most cases, patients are still considered homebound even if they leave the home as needed for medical treatments that cannot be provided in-home. This may also include brief and occasional non-medical absences such as going to church, the beauty shop, or special family events.

I am a Veteran of the US Armed Forces and my doctor at the VA is ordering home health care for me. Can I request Cornerstone by name?

Absolutely, and we’d be honored to care for you or your loved one. Cornerstone Home Health Care works closely with the VA to care for Veterans across Southwest Florida, and the owner of Cornerstone, Mr. Edwin Cordero, is himself a Marine Corps Veteran!

What Does a Home Health Nurse Do?

A home health nurse provides skilled services in keeping with a physician’s plan of care for a home health care patient. These services may include the following:

Taking the patient’s vitals

Administering pain medication

Completing medical treatments

Recording symptoms in a journal

In addition to these simple tasks, a home health nurse helps facilitate communication between the patient’s physician and caregivers. Continuity of care is extremely important, and a home health nurse helps keep the lines of communication open, helping to inform all involved parties how to properly manage the patient’s condition.

Is hospitalization a requirement to receive home health care?

No. Hospitalization is not a requirement to receive home health care. Many patients are referred by their doctor, or may simply choose to incorporate professional home health care services into their daily routine to improve their loved one’s quality of life and to support and provide respite to existing caregivers

How quickly can in-home care services begin?

As quickly as you need them. We provide a reliable, compassionate, affordable caregiver on your timeframe, according to your needs.

What Does Home Health Care Do for Patients?

Home health care is designed to help the patient rest, recover, and receive treatment in the comfort of their own home or residence. Services provided by home health care are offered with the goal of helping the patient regain independence to become as self-sufficient as possible while also managing their disease or condition.

Home health care can benefit both acute and chronic conditions, including but not limited to the following:

  • Alzheimer’s Disease
  • Chronic kidney disease
  • Chronic obstructive pulmonary disease (COPD)
  • Diabetes
  • Heart disease
  • Recovery from illness or surgery
  • Chronic conditions or injuries

In addition to providing medically necessary services for the treatment of the above conditions, home health care professionals act as a liaison between the patient, the patient’s family, and the patient’s doctor. Home health care professionals keep a log for each visit and provide updates on the patient’s condition to the doctor as needed. This helps to ensure continuity of care.

What Services Does Home Health Care Provide?

Home health care consists of medically necessary, skilled services prescribed by a physician for the treatment of an illness, injury, or medical condition.

Skilled services provided by home health care may include the following:

  • Infusion therapy
  • Medication management
  • Nursing care
  • Nutrition services
  • Pain management
  • Ventilator care

Therapy (physical, occupational, speech)

Services provided by home health care professionals are tailored to the patient’s individual needs. Examples include checking vital signs, assessing pain, monitoring food intake, managing medications, helping with basic hygiene, and ensuring safety in the home.

What Is a Medical House Call?

A medical house call is a medical visit performed by a physician in the patient’s place of residence. These visits are typically administered to homebound adults who otherwise have limited or no access to regular medical care.

What Is a House Call Doctor?

A house call doctor, or house call physician, is simply a doctor who performs medical visits in the patient’s place of residence. House call doctors may be employed by an agency, or they may have their own practice.


What Our Clients Say


Communities We Serve In Florida

Home Health Service Areas

We Serve The Following Cities:

Across These SWFL Counties:

Not sure if you are included in our service areas?

Call Us At: (239) 319-5077

Speak With A Care Manager 24/7

Schedule Your Free In-Home Consult Today!

If you want to know how best to maintain your independence or that of your loved one, request a free in-home evaluation. One of our Registered Nurses will visit the home for a personalized care consultation.

Cornerstone Home Health Care Services

9240 Bonita Beach Rd SE
Suite 3305
Bonita Springs, FL 34135

Open Monday thru Friday 8am-4pm (Eastern)

Call: (239) 319-5077

Speak With A Care Manager 24/7

Email Us

Click here to send us a message

Schedule Free Consult

Click here for an in-home estimate