Frequently Asked Questions

Cornerstone Home Health Care | Collier County’s Premier Home Health Professionals


Is there a minimum amount of hours per day your Caregivers can work?

We can provide Caregivers anywhere from 4–24 hours per day.

What exact services does your company provide?

  • Assistance with Activities of Daily Living (ADLs)
  • Caregiver/Family Relief (Respite Care)
  • Transportation to Doctor Appointments
  • 24 Hour Live-In Care & Hourly Care
  • Medication Assistance
  • Skilled Nursing
  • Vital Signs Monitoring
  • Alzheimer’s/Dementia Care
  • Assistance with Ambulation & Therapy Programs
  • Specialized Home Ventilator & Trach Care (Adults & Pediatric)
  • Meal Preparation
  • Companionship
  • Light Housekeeping
  • Personal Care
  • Shopping Laundry Service

Are all your caregivers fluent in English? As well as other languages?

Yes, we carefully screen all our Caregivers and make sure they are fluent in English.

We also have Caregivers who are fluent in Spanish, Filipino, French, French Creole, Portuguese, and many other languages.

What is your screening criteria for all of your Caregivers?

We carefully train and screen all our Caregivers. This includes:

  • Level 2 Background Checks
  • Extensive Criminal History Checks
  • In-person Interviews and Hands-on Training
  • Home Health Aide Written Tests
  • Alzheimer’s/Dementia Training
  • CPR Training
  • Routine COVID-19 Screening

We make sure to only select competent, professional, caring Caregivers who pass all these tests, along with a personality profile.

Do you accept Medicare or Medicaid?

We accept private pay and any type of long term care insurance, but we are not Medicare or Medicaid certified. We can refer you to some local companies that do accept Medicare & Medicaid.

What if my parents are not happy with the Caregiver you send? Will they be able to choose a different Caregiver?

Once our nurse does an initial assessment, we then develop a specialized care plan to fit your parent’s needs. We then carefully select three or four Caregivers with strengths and personalities that match with your loved one.

You and your loved one can also meet and interview all selected Caregivers, if you wish. Then, you can select the Caregiver who you feel is the best fit. Or if you prefer, we can send the Caregiver who we feel is best match.

If for some reason you are not happy with your Caregiver, we have other options to ensure we can match you with your best fit.

With the COVID-19 pandemic still happening right now, what precautions has your company taken to ensure safety?

We make sure to COVID-19 screen all prospective employees. We meticulously train and inform all Caregivers about COVID-19 prevention protocol and procedures, according to the Center For Disease Control (CDC).

We constantly supply all our Caregivers with masks, gloves, sanitizer, and other PPE materials.

We require all of our Caregivers to wear masks and gloves when working with clients.

TESTIMONIALS

What Our Clients Say

SERVICE AREAS

Communities We Serve In Florida

Home Health Service Areas

We Serve The Following Cities:

  • Naples
  • Marco Island
  • Fort Myers
  • Bonita Springs
  • Estero
  • Cape Coral
  • Port Charlotte
  • Punta Gorda
  • Venice
  • Sarasota

 

Across These SWFL Counties:

  • Collier County
  • Lee County
  • Hendry County
  • Charlotte County
  • Sarasota County

Not sure if you are included in our service areas?

Call Us At: (239) 319-5077

Speak With A Care Manager 24/7

Schedule Your Free In-Home Consult Today!

If you want to know how best to maintain your independence or that of your loved one, request a free in-home evaluation. One of our Registered Nurses will visit the home for a personalized care consultation.

Cornerstone Home Health Care Services

9240 Bonita Beach Rd SE
Suite 3305
Bonita Springs, FL 34135

Open Monday thru Friday 8am-4pm (Eastern)

Call: (239) 319-5077

Speak With A Care Manager 24/7

Email Us

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Schedule Free Consult

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